Loading…
WVUSD Mini-University 2025
or to register for this event.
Venue: E-4 clear filter
Friday, March 7
 

10:15am PST

Customer Service - Negotiating Intentionally Created Experiences (N.I.C.E.) (45 Minutes)
Friday March 7, 2025 10:15am - 11:00am PST
E-4
Every single moment of engagement with a valued customer presents a prime opportunity to go above and beyond in the realm of customer service, ultimately contributing to a heightened and memorable customer encounter. By seizing each of these moments with care, attention, and enthusiasm, one has the power to leave a lasting positive impression and elevate the entirety of the customer's journey and satisfaction. Through attentiveness to detail, responsiveness to needs, and a genuine commitment to customer-centric practices, one can transform routine interactions into extraordinary experiences that leave a mark on both the customer and the brand as a whole. In this way, the cumulative effect of these moments of exceptional service is to foster loyalty, trust, and advocacy among customers, building a strong foundation for long-term relationships and business success.
Speakers
avatar for Emmalyn Coles

Emmalyn Coles

Director of Nutrition Services, Nutrition Services
I am an accomplished Director of Nutrition Services for Walnut Valley USD with a rich culinary arts and business administration background. With a degree from The Culinary Academy, San Francisco, I bring practical and creative expertise. Equipped with a Master's Degree in Business... Read More →
Friday March 7, 2025 10:15am - 11:00am PST
E-4
  All Staff, Customer Service

11:15am PST

Customer Service - Negotiating Intentionally Created Experiences (N.I.C.E.) (45 Minutes)
Friday March 7, 2025 11:15am - 12:00pm PST
E-4
Every single moment of engagement with a valued customer presents a prime opportunity to go above and beyond in the realm of customer service, ultimately contributing to a heightened and memorable customer encounter. By seizing each of these moments with care, attention, and enthusiasm, one has the power to leave a lasting positive impression and elevate the entirety of the customer's journey and satisfaction. Through attentiveness to detail, responsiveness to needs, and a genuine commitment to customer-centric practices, one can transform routine interactions into extraordinary experiences that leave a mark on both the customer and the brand as a whole. In this way, the cumulative effect of these moments of exceptional service is to foster loyalty, trust, and advocacy among customers, building a strong foundation for long-term relationships and business success.
Speakers
avatar for Emmalyn Coles

Emmalyn Coles

Director of Nutrition Services, Nutrition Services
I am an accomplished Director of Nutrition Services for Walnut Valley USD with a rich culinary arts and business administration background. With a degree from The Culinary Academy, San Francisco, I bring practical and creative expertise. Equipped with a Master's Degree in Business... Read More →
Friday March 7, 2025 11:15am - 12:00pm PST
E-4
  All Staff, Customer Service
 
WVUSD Mini-University 2025
Register to attend
Share Modal

Share this link via

Or copy link

Filter sessions
Apply filters to sessions.
Friday, March 7
B-1
B-11
B-13
B-14
B-15
B-2
B-3
B-4
B-8
B-9
E-1
E-10
E-11
E-12
E-13
E-14
E-15
E-16
E-19
E-2
E-20
E-23
E-4
E-5 & E-6 (Combined Room)
E-7
E-8
E-9
F1
H-6 & H-7 (Combined Rooms)
K-3
K10
MPR
WHS Main Gym
  • All Certificated
  • All Staff
  • Break
  • Classified
  • Keynote Speaker
  • Prep Time
  • Teaching Certificated
  • Popular